International transport laws

Each country has its own transportation rules and regulations that restrict certain items. Please refer to the list of items restricted by your country before ordering. If you do not decide to ship, you will not be refunded for the store. The store may not be liable for packages stored at customs or any customs duties.

Customs duties and identification information

It is your job to discover what that is and to bring it about. We recommend that you inform about these needs before ordering. For illustrative purposes only, examples of identification information required by specific countries are provided.

What happens to lost / stolen packages?
We are not responsible for lost, stolen or delayed packages.

I entered the wrong shipping address. What can you do?
If you have completed your order and found that you have entered the wrong shipping address, contact the correct shipping address at Customer Service immediately. Our e-commerce team will be your answer every day from 9 am to 5 pm Baku time, so wait for our answer!